The latest about Conversational AI and related technologies.
With its mission statement: “to organise the world’s information and make it universally accessible and useful.” Google invests a lot of time and money in understanding human language. No surprise that Google Dialogflow provides one of the best Natural Language Understanding (NLU) services and has become the go-to platform for building smart chatbots and voice assistants.
How would you help your customers when you are a zoo, or a city, or when you want to help your customers outside the walls of your building, like the Hospitality industry? “I’d use an app for that!”, I hear you say… That is an excellent idea! If only people weren’t so tired of downloading yet another app… So no, if you want to help your customers at any location, without having to download anything and have all the convenience of a Conversational User Interface, then you could use a chatbot.